Personal Insurance
Looking after you and yours.
There are times when we all say ‘that wasn’t supposed to happen’. At Saffron, our aim is to give you complete peace of mind should things not go quite to plan.
It’s our people who make the difference, with your best interests at heart. Happy to offer all the help and advice you need, they’ll source the right cover from the right insurer at the right price, leaving you to relax and enjoy life.
Service Standards
Renewal Invitations
issued between 14–17 days before the due date.
Invited renewal referrals
from Clients
from Clients
dealt with the same day and new price/policy offered.
New Business Policies
issued same day cover issued either via post or handed to client in the office.
New Business queries
from Clients
from Clients
new price/policy offered on the same day. Non
standard enquiries to be concluded within three
working days.
standard enquiries to be concluded within three
working days.
Mid term adjustments
adjustments are made with immediate effect. Non
standard enquiries to be concluded within three working days.
Claims
from notification of an incident, we will advise the insurer and deal with subsequent queries immediately.
