Supporting you through an insurance claim is what we do best
Unlike most other insurance brokers, we provide an in-house claims management team with experienced specialists on hand 24/7 to ensure making a claim is quick, simple and straightforward. Established working relationships with the claims departments of all the major insurance companies also means your claim will be handled with the minimum of disruption to yourself.
Naturally, we hope you never need to use our services. But if you do, rest assured, we’ll make the process as swift, smooth and hassle-free as possible.
- Recovery of your uninsured losses
- Regular claims updates from your dedicated claims handler
- Guaranteed courtesy car for personal motor claims even following a total loss claim – not something that is normally provided by your insurers
- Access to specialised solicitors (where an injury occurs and there is a negligent party to claim from)
How to Claim
1. Before you call, please ensure that you have as much information as possible to hand. You will be asked for your broker reference number, details of the claim and whether any other parties were involved. It's always a good idea to write down what has happened as we all forget small details that could be important.
2. Call us on 0344 412 2416 – Our claims team is available between 9.00am and 5.00pm Monday to Friday to take details of your claim and answer any questions or queries. If you have an emergency and are calling outside of these times, we have a dedicated out of hours service contactable on the same number.